Shipping Info / Fulfillment Protocol
THE CODEX: SHIPPING & FULFILLMENT PROTOCOL
The Codex operates two distinct logistics pipelines based on the nature of the products ordered, ensuring accurate delivery expectations across our primary markets: India, the Gulf Cooperation Council (GCC), and the USA.
1. CHANNEL ALPHA: Custom Apparel & Made-to-Order (POD)
This channel handles all textile and custom-printed products that require precision production before shipment.
|
Category |
Products Handled |
|---|---|
|
Apparel |
T-shirts, Hoodies, Sweatshirts, The Core Basics, Performance & Gym Wear, Anime & Pop Culture Apparel. |
|
Fulfillment Markets |
India (All states), UAE, KSA, Kuwait, Oman, Qatar, Bahrain, USA. |
Fulfillment Timeline
|
Stage |
Duration |
Notes |
|---|---|---|
|
Production |
3 - 5 business days |
Time required for printing, curing, and Quality Check (QC). |
|
Shipping |
7 - 15 business days |
Transit time after production is complete. |
|
Total Expected |
10 - 20 business days |
From payment confirmation to doorstep. |
Shipping Rates
- Orders $50 USD and above: FREE Shipping (Worldwide).
- Orders under $50 USD: Calculated at checkout based on weight and destination.
2. CHANNEL BETA: Premium Collectibles & Statues
This channel handles pre-manufactured items stocked at our regional logistics hubs for secure global transit.
|
Category |
Products Handled |
|---|---|
|
Collectibles |
Figures & Statues, Mecha Model Kits, Aesthetic Decor, Accessories. |
|
Fulfillment Markets |
UAE, KSA, Kuwait, Oman, Qatar, Bahrain, USA. |
Fulfillment Timeline
|
Stage |
Duration |
Notes |
|---|---|---|
|
Dispatch |
1 - 5 business days |
Picking, specialized packing, and QC from our warehouse. |
|
Shipping |
15 - 20 business days |
Secure international transit window. |
|
Total Expected |
16 - 25 business days |
For high-value, fragile items. |
Shipping Rates
- Orders $50 USD and above: FREE Shipping (Worldwide).
- Orders under $50 USD: Calculated at checkout based on volume and destination.
PAYMENT & SECURITY POLICY
The Codex operates on a 100% Secured Prepaid Model. To ensure the fastest possible dispatch and to secure high-demand inventory (especially for limited-edition statues and model kits), Cash-on-Delivery (COD) is not available.
- Guaranteed Fulfillment: By utilizing prepaid transactions, your items are immediately allocated and locked in our system, preventing "Out of Stock" conflicts during the fulfillment process.
- Order Processing: Orders are pushed to Channel Alpha or Beta immediately upon successful payment confirmation.
- Secure Checkout: We utilize industry-standard encryption for all transactions across India, the GCC, and the USA, supporting major credit/debit cards, digital wallets, and regional payment gateways.
Note: In the event of a failed payment, items in your cart are not reserved. Please ensure payment is completed to lock in your "Grail" collectibles.